SBT assists clients of all sizes and scopes
with exceeding performance metrics across Operations and Maintenance (O&M) environments and as defined by Service Level
Agreements (SLAs). We provide Quality Assurance and Independent Verification & Validation to track cost, performance and
timeliness of IT investments. Our staff has vast experience providing information technology support for Tiers 1, 2 &
3 as well as project management, customer relations, asset management, configuration management and release management in
an IT Service Management environment, based on industry best practices.